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Operatory is the enterprise nerve center for dental practices — wiring every autoclave, every claim, every chair into a single cockpit. Built for DSOs managing 30 offices and solo doctors toggling between endo and payroll.
Scheduling
average time-to-book per patient, down from 8.4 min
Production-weighted scheduling that fills gaps, fires recalls, and surfaces the right patient for every open slot — across one office or five hundred.
- 12 simultaneous chair views per office
- Automated recall sequences with 3-touch cadence
- ASAP list with smart gap-filling algorithm
- Cross-location patient routing
- Production goal tracking per provider per day
- Integrated treatment plan acceptance workflow
Clinical Charting
full-mouth perio chart, verified across 14,000 recorded sessions
A clinical record that moves at the speed of your hands — full perio charting, treatment planning, voice-to-text notes, and consent management in one unbroken workflow.
- Full-mouth perio charting in under 90 seconds
- Treatment plan acceptance with digital case presentation
- Automated post-op instruction delivery via SMS
- Cross-linked imaging viewer in chart sidebar
- Drug interaction and allergy alert system
- Provider productivity benchmarking per procedure code
Imaging Integration
image transfer from sensor to chart, LAN-local, across 23 supported hardware brands
Every sensor, every CBCT unit, every intraoral camera — bridgeless, direct-driver integration with AI diagnostic overlay and one-click referral packaging.
- Bridge-free sensor integration via direct driver
- 23 imaging hardware brands, zero middleware
- AI-assisted diagnosis overlay (caries, bone loss)
- Side-by-side comparison viewer for treatment tracking
- One-click referral package with CBCT + notes
- Automatic image attachment to patient chart on capture
Insurance & Billing
first-pass claim acceptance rate across 940+ connected payers
From eligibility check at check-in to ERA auto-posting — every step of the revenue cycle automated, with denial management that refiles before you notice the rejection.
- 94.2% first-pass claim acceptance, platform-wide average
- Real-time eligibility check at patient check-in, <3 seconds
- Automated denial refile with corrected claim generation
- Pre-authorization tracking with expiry push notifications
- ERA auto-posting with exception queue for manual review
- Fee schedule analysis and UCR benchmarking
Inventory
reported across 847 connected practices in the last 90 days
Every supply, every instrument, every autoclave cycle — tracked from delivery to disposal. Automated reorder and real-time sterilization monitoring with regulatory audit trail.
- Autoclave cycle tracking with spore test scheduling
- Automated reorder at configurable par levels
- Direct purchase order generation to Patterson, Benco, Schein
- RFID and barcode instrument set tracking
- Expiry date alerts at 90, 30, and 7-day thresholds
- DEA-compliant controlled substance log with audit trail
Analytics
average data refresh latency across all 847 connected practices
A live operations nerve center for DSO directors — 30-office KPI rollup, provider scorecards, peer benchmarking, and board-ready reports that write themselves.
- 0.4s average data refresh across all connected practices
- Multi-location KPI rollup for DSO operations directors
- Provider productivity benchmarking against peer cohort
- Case acceptance funnel with conversion rate tracking
- Recall cohort analysis with reactivation rate by channel
- Automated board-ready report delivery via email or Slack
Integration & Compliance Matrix
AES-256 encryption at rest and in transit. Zero-knowledge architecture for PHI. BAA executed automatically at account creation. 99.97% uptime SLA with 15-minute RPO.
The cockpit is ready.
Install the demo instance and see every module live — real scheduling logic, live claim simulation, and full sterilization tracking. No sandbox limitations.